Contact Us

We're here to help. Pick the topic that matches your question.

General Support

Conversion issues, parsing errors, feature questions, or anything not working as expected.

bsc.support.team@gmail.com

Within 1-2 business days

Billing & Refunds

Payment issues, subscription management, refund requests, or invoice questions.

bsc.support.team@gmail.com

Within 1 business day

Privacy & Data Requests

GDPR / CCPA requests: access, deletion, or portability of your personal data.

bsc.support.team@gmail.com

Within 30 days (GDPR Art. 12)

Feedback & Bank Requests

Want us to support your bank? Found a layout we don't parse correctly? Tell us.

bsc.support.team@gmail.com

We read every message

Before you write — quick answers

  • →Conversion failed or wrong output? Check our FAQ first — most issues are scanned PDFs (we need a text layer) or unsupported layouts.
  • →Where did my file go? Nowhere — your PDF is deleted immediately after parsing and results auto-delete after 30 minutes. See our Privacy Policy.
  • →Is my bank supported? See the supported banks list.

Please do not email us your bank statements or any document containing account numbers. We will never ask you to send financial documents by email.

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